1. Introduction
Welcome to our store. By placing an order with us or accessing our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
2. Orders
All orders are subject to availability and confirmation. Once an order is placed, it will be processed within 1–2 business days. We reserve the right to cancel any order due to stock unavailability, errors in product details, or any unforeseen issues.
3. Payment Method
We currently offer Cash on Delivery (COD) as our sole payment method. You are required to pay the full order amount in cash at the time of delivery. We do not accept any form of digital or advance payment.
4. Shipping and Delivery
Orders are dispatched within 1–3 business days after confirmation. Delivery times may vary depending on your location:
- Local delivery: 3–5 business days
- Remote areas or international delivery: 7–15 business days
Shipping details will be provided once the order is dispatched. While we strive for timely deliveries, delays may occur due to courier operations, weather, or logistical constraints.
5. Returns
You may return eligible items within 14 days of receiving your order. Items must be in original condition, unused, and with all packaging intact. To initiate a return, contact us at [email protected] with your order details and reason for return.
6. Refunds
Approved refunds will be issued in cash only at the time of return or through a mutually agreed cash handover. Refunds are processed after we receive and inspect the returned item. We do not offer digital refunds or bank transfers.
7. Cancellation Policy
Orders can be canceled within 24 hours of placement, as long as they have not been dispatched. If the order has already been shipped, cancellation is not guaranteed, and you may need to follow the return process instead.
8. Product Descriptions and Pricing
We make every effort to ensure that product descriptions, pricing, and other details are accurate. However, errors may occur, and we reserve the right to correct any mistakes without prior notice. In such cases, you will be informed and given the option to cancel or modify your order.
9. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability is limited to the value of the product purchased.
10. Contact Us
For any questions regarding these terms or your order, please reach out to us at [email protected].