Returns
If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Return Process
To initiate a return, please contact us at [email protected] with your order details and reason for return. Once your request is reviewed, we will provide further instructions.
Customers are responsible for return shipping unless the item was damaged or incorrect at the time of delivery.
Refunds
Once your returned item is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed in cash only at the time of return or through a mutually agreed method.
Non-Returnable Items
Certain items may not be eligible for return, including perishable goods, personal care items, and customized products. We reserve the right to refuse returns that do not meet our policy conditions.
Late or Missing Refunds
If you believe your refund is delayed, please contact us at [email protected] with your return confirmation, and we will assist you promptly.
Need Help?
For any questions about returns or refunds, reach out to us at [email protected].